Frequently Asked Questions

How much of the retail price goes to the artisan?
We use democratic principles and practice transparency to ensure that working conditions are safe and dignified, and that the artisans have a say in how our products are created and sold. The artisan group sets its prices, manages the money, decides when to pay its members and when to invest in materials, and is responsible for all aspects of production from accepting the order to quality control. Not only does this mean that all members sense a joint responsibility for the group, it also means they learn skills from each other in math, communication, and very member understands the financial situation of their group.

Our artisans set the prices that they feel are fair for their work; this price covers the cost of materials and payment for labor, and is not less than minimum wage. That along with various other costs (Peruvian customs, packing, tags, and quality control) make the FOB price. PJT’s retail price for all products is only 2.5 times this FOB price. PJT pays for the shipment of products from Peru along with customs and duties charges. Underscoring our commitment to transparency, the artisans are aware of PJT’s retail price.

What if I purchased a product that I am not happy with?
We at Partners for Just Trade strive to meet consumer satisfaction with every item purchased.  If an item was received in error please call the office (314.773.PFJT).  If an individual is not satisfied with the product received, all unused or items not worn may be returned within 14 days of purchase for an exchange or refund (excluding any discounts or delivery charges).  After 14 days, no returns will be accepted. PJT will issue a refund of the purchase price in the original payment method.  Allow 14 days for the return to be processed. The item may be returned in person or sent to the office using a shipper of the consumer’s choice and at his or her own cost.  All items should be returned to the PJT office:
Partners for Just Trade
2236 Tower Grove Ave.
St Louis, MO 63110
If the return is a result of an error on the part of PJT staff – we apologize!  PJT will pay for the shipping and handling costs.

PJT's Shipping Policy
For orders totaling       Charge per address
Up to $25.00                    $7.50
$25.01-35.00                   $8.50
$35.01-45.00                   $9.50
$45.01-55.00                   $10.50
$55.01-75.00                   $11.50
$75.01-95.00                   $12.50
$95.01-150.00                 $13.50
$150.01 or over add 10% of  merchandise total up to a maximum of $75.00